General booking conditions

These General Conditions, together with the specific conditions of the reservation, regulate the conditions of your booking. The booking is subject to the legislation of the country of establishment and local legislation, and consumer rights depending on their domicile.

Protection of personal data: the execution of the reservation implies the processing of personal data by the reservation operator and by the establishment. For data protection rights and detailed information, see the “privacy policy” section. Reservation operator: HOTEL EUNICE SL, Commercial Registry of Salamanca volume 491, Folio 165, Sheet SA-17209, CIF B37570801. Establishment: Eunice Hotel Gastronomico.

Address and contact information: see the contact section of the website.

Minimum age to make a booking: 18 years old.

Age Payment method: as indicated in the reservation process, payment by Visa / Mastercard is accepted. It can be used to verify the validity of card details, bank pre-authorization, or advance payment (in whole or in part) according to the conditions of your booking.

Prices: prices shown are with VAT. Tourist taxes (if applicable) are not included in the price and will be specified separately in the specific conditions of your booking.

Shipping costs: do not apply

Customer service department: you can contact the establishment’s reception; See the contact section of the website.

Cancellation policy: the cancellation policy is indicated when making the reservation in the particular conditions. In the case of non-refundable reservations, if you cancel or do not show up, your payment will not be refunded. If a cancellation policy is not established in the booking conditions, the provisions of current legislation will apply. Once stayed, cancellation will be subject to the establishment’s policy.

Right of withdrawal: according to consumer regulations, the right of withdrawal does not apply.

Dispute resolution: we inform you of the existence of an online extrajudicial dispute resolution platform made available by the European Commission, available at: https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.chooseLanguage and through which consumers can submit their claims.